“The revamped Ecobank Mobile app makes it super easy to bank on the go 24/7; it enables customers manage their everyday banking needs anywhere anytime directly from their mobile device. The ubiquitous mobile app helps a customer manages his / her account, send money, make payments and get help from the Ecobank mobile app in all 33 African countries where Ecobank is present. The mobile app is secure and reliable and super convenient and available to everyone”, says, Babajide Sipe, Head Marketing and Corporate Communications, Ecobank Nigeria in a chat with the media in Lagos.
Speaking further on the uniqueness of the Ecobank mobile app, Sipe said it is different from most local bank apps in Nigeria, stated that via the app, Ecobank customers are able to send money instantly to the 33 African countries where Ecobank is present; transfer money between personal accounts; transfer money to other bank accounts both domestic and international; transfer to a mobile money wallet in the same country; transfer money by email and SMS in same country; and send money to Visa card holders with Visa Direct.
Other unique features according to him, include, ability “to view all one’s accounts balances and transaction history; open an Xpress Account; create and fund a Virtual card; set travel notifications for enhanced card security; block and unblock one’s bank card; attach other bank cards for transactions; as well as being able to add one’s banking profiles from different countries.
On the payment side, Ecobank customers are able to “pay bills; buy airtime and data; pay merchants via QR with EcobankPay; split payments with other Ecobank mobile app users; place a standing order for future payment and do cardless withdrawal from an ATMs using Xpress Cash.
He encouraged Nigerians to download the app for first hand experience, especially during the yuletide for easy banking services both locally and across Africa, emphasizing that with the revamped app, customers do not need to carry cash for shopping, adding that there is no account fees or paperwork and it is super convenient and an Instant and easy mobile banking. He pointed out that users of the Mobile app can easily access help and solutions by chatting with RAFIKI on Face book for questions and support or locate nearest branches and ATMs.
Ecobank Nigeria Ltd. is a subsidiary of the Ecobank Group, the leading pan-African banking group with operations in 33 African countries and an international presence in four locations (London, Paris, Beijing and Dubai). Ecobank Nigeria is a full-service bank providing wholesale, retail, investment and transaction banking services and products to governments, financial institutions, multinationals, international organizations, medium, small and micro businesses and individuals.
Ecobank is a major player in the distribution of financial services in Nigeria, leveraging digital platforms including Ecobank Mobile App and USSD *326#, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs, POSs and an extensive distribution network of over 250 branches and about 20,000 agency banking locations.